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Privacy Policy

Last updated: 04 January 2021

The term “JY TCM”, “we”, “us” or “our” refers to JY TCM Centre.

By using this website, you are consenting to the practices of JY TCM Centre described in this Privacy Policy.

We may collect, store, process and use your personal information based on your interactions with this website or in any other way. We do so to understand your needs and serve you better, as well as continually improve our products and services. You may choose not to provide certain information; however, you might not be able to enjoy many of our website features and other benefits.

What Customer Personal Information Does JY TCM Centre Collect?

We collect the Internet protocol (IP) address used to connect your computer to the Internet, email address, and computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect information such as (name, email, communications), and comments and feedback.

Why Does JY TCM Centre Collect Such Information?

We use your personal information to develop and improve our products and services, for our customers to have better user experience. The purposes include:

  • Communications, personalisation and recommendations. We use your personal information to contact you. We may communicate with you about orders, products, services, promotional offers, marketing campaigns, and customised recommendations.

  • Overall improvement. We use your personal information to analyse performance, fix errors, and make improvements for efficiency and effectiveness of JY TCM Centre.

  • Comply with any applicable laws and regulations. In certain cases, we may use your personal information to comply with laws. For instance, we may disclose aggregated statistical data created from users’ personal information and inferred non-personal information to authorised business partners when this disclosure is required by laws and regulations.

How Does JY TCM Centre Collect Information?

There are various ways for us to collect your personal information as you interact with us, specifically through our website. For instance, we may collect information when you send us a message through our contact form. We collect these personal information as part of the process, and your personal information will be used for these specific reasons only.


How Does JY TCM Centre Use Cookies and Other Tracking Tools?

Like many websites, we use "cookies" and other unique identifiers to obtain certain types of information from you when you access JY TCM Centre website. We use them to learn more about your interests and deliver the optimal user experience to you. Click here to learn more about cookies

We are using for our website. Please note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy and our Privacy Policy.

You may manage your cookies through your browser settings. However, do note that if you block cookies on your browser, you may have to manually make adjustments every time you visit a site, and some website features may not work. We recommend that you leave them turned on for full user experience.


How Does JY TCM Centre Store, Share and Disclose Your Personal Information?

JY TCM Centre is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.

In certain cases, we may use your personal information to comply with laws, such as disclosing to legal authorities for fraud protection, or to authorised business partners who help us to perform important functions. 

We are concerned about your privacy and security. Whenever your personal information might be shared with third parties, you will receive notice and will have the opportunity to decide whether to share the information.

How Does JY TCM Centre Communicate With You?

We may contact you via email as the main tool, or alternatively we may use phone calls or text messages. We do so to notify you to resolve a dispute, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our Terms of Service, applicable national laws, and any agreement we may have with you.


Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it regularly. Changes and clarifications will take effect immediately upon their posting on the website. 


If you would like to access, update, amend or delete any personal information we have about you, you are invited to contact us at However, please be noted that certain services may be unavailable depending on your choices.

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